What is TrustPay?
TrustPay is an instant bank transfer payment solution. A trusted provider of online payment solutions across the EEA (European Economic Area), TrustPay’s primary services include worldwide card payment processing and instant bank transfers from more than 37 banks in Europe.
Founded in 2009, TrustPay is a financial services institution that provides online payment solutions. The privately held company is a major member of Visa, Mastercard and UnionPay. Headquartered in Bratislava, Slovakia, TrustPay offers card acquiring services and sophisticated corporate accounts that include features such as API banking, Virtual IBANs and prepaid cards, to accommodate all business needs. It supports 20 payment methods, 11 currencies and is active in over 50 countries.
TrustPay can provide secure and fraud-free banking services to online casinos and sportsbooks, allowing them to offer their players safe payment processing.
Top Software Providers that offer TrustPay
EveryMatrix
Integration and Functionality
Once you’ve applied for a TrustPay merchant account, you can integrate their payment system. Integration can be completed in a few simple steps. All you require is their API to implement TrustPay in accordance with your business’ precise needs. Everything you require to integrate the system can be found on the official TrustPay site. You can also ask for a test account.
TrustPay makes it possible for customers to pay with a variety of payment methods, including Visa, Visa Electron, Mastercard, Maestro, SEPA Bank Transfers, SEPA Direct Debit, FasterPayments CHAPS, Paysafecard, GiroPay, eps, iDEAL, myBank, Bancontact, Blik, staispay, WeChatPay, Todito, Aircash, and ApplePay.
In addition to integrating TrustPay directly, you can also connect with this online payment solution provider with the help of the reputable software brands we review, such as those we’ve listed above. Partnering with an iGaming software provider that offers payment processing services is particularly beneficial if you are new to the industry and/or would prefer the convenience and speed of starting a while label or turnkey iGaming solution.
How to get a business account through TrustPay
To become a TrustPay merchant you will first need to apply.
- Head to the official TrustPay site
- Click “Apply now”
- Fill in the contact form for merchants (e.g. name, email, phone number, company, website)
- Add a message and any attachments (Note: we recommend you tell them a bit about your type of business)
- Click “Send”
A customer service representative will get back to you. From there you can continue the application process and get started with integration.
How TrustPay functions as an iGaming payment solution
TrustPay can be used for making online gambling deposits both on desktop and mobile platforms. As it does support multiple payment methods as well as 11 different currencies (EUR, GBP, USD, CAD, HUF, SEK, NOK, DKK, CZK, PLN, CHF) it can easily meet a gambling operator’s localization needs, particularly in Europe.
TrustPay is integrated directly into the gambling site. As such, players do not need to create an account with TrustPay to be able to benefit from the system. They simply make secure and swift deposits using their preferred payment method that is supported by TrustPay (e.g. Visa, Maestro, PayPal, etc.).
Benefits and Drawbacks for Players using TrustPay
Benefits
No separate payment account required – Players do not need to make a separate account with TrustPay to use it. They simply choose TrustPay from the casino cashier and enter the amount they want to deposit. Once re-directed to the TrustPay site, player’s select their preferred payment method to complete the payment.
- Versatility – As a variety of payment methods are supported, customers can use a payment method with which they are most comfortable.
- Instant deposits – Money is transferred within a few seconds to a player’s casino account.
- Anonymity – Using TrustPay, players can keep their gambling transfers secret as the names of casino or sportsbook operators will not appear on bank statements.
Drawbacks
Cannot be used for making withdrawals – Players will need to use another payment method to withdraw funds, such as a bank account or eWallet.
Not popular outside of the EEA – Most gambling sites tend to offer TrustPay to players in the EEA area, particularly central Europe.
Countries
TrustPay predominantly serves the EEA area. Examples of countries where it is commonly used by players for iGaming include:
- Slovakia
- Bulgaria
- Poland
- Latvia
- Estonia
- Lithuania
- Hungary
- Turkey
Safety and Security
TrustPay is licensed and regulated by National Bank of Slovakia. The license is recognized throughout the entire EEA. TrustPay is also a member of SWIFT and a principal member of Visa, Mastercard and UnionPay. The company has PCI DSS Level 1 certification, allowing it to provide cross-border B2B services. All this makes it a secure banking method for gambling sites.
TrustPay’s risk management system is designed for a merchant’s specific business model. Their risk management team continuously monitors transaction flow through TrustPay’s own proprietary AI-powered tool. Additionally, this payment provider guarantees zero fraud and chargebacks and will assume 100% liability for fraud related chargebacks.
Customer Support
Business customers of TrustPay are provided with a dedicated account manager. The account manager you are assigned will see to your needs and make sure that TrustPay’s services are delivered to your satisfaction. Beyond your account manager, contact options for merchants include email, telephone and a contact form.
If players need payment support, they simply get in touch with the specific payment provider they’ve used (e.g. bank, PayPal, etc.) as they do not create an account with TrustPay to use the service.
TrustPay Fast Facts
- Type of payment method – Instant bank transfer
- Deposit available – Yes
- Withdrawal available – No
- Multiple currencies accepted – Yes
- Easy integration – Yes
- Popular iGaming regions – Europe
Conclusion
TrustPay is a secure online payment solution that is easy to integrate and offers players safe and convenient deposits. It is an ideal choice for internet casino and betting businesses with customers in the EEA area. To find the ideal TrustPay payment partner, you can have a look at our software provider reviews or you can get in touch with Casinnovate, and we’ll be happy to connect you with a top partner.
